About Us and FAQs

FAQs

Where can I find the bespoke listing?

Thank you for your interest! We are pausing from making personal bespoke orders. For bulk bespoke orders, please send us a DM on Instagram.

Will you offer refills for candles?

No, regrettably. The resources needed to ship these safely back and forth would offset the purpose for the refill. We will revisit this once we have a physical store. 

The liquid in the sprays have different hues! Is this normal?

Yes, there are ingredients that give the solvent a different hue over time. 

Are you senior citizens?

Not yet, though we employ the happy help of our mom and our aunt in packaging and boxing our products. 

How soon can I receive my order?

Refer to our Packaging and Shipping information here.

What freebies do I get?

Rediscovery kits, samplers (outside the kit), and curios come with a free simple sticker. Regular-sized sprays and candles include a small spray (1- to 2-mL spray) or a tea light candle.

Do you have other platforms?

Look for "Imperfect Scents Shop" on Shopee. However, only our candles, stickers, and beadworks are posted there. For other items, please place an order here. 

Are you accepting corporate orders?

Yes, please send us a DM via instagram.

Are your liquid auras EDTs or EDPs?

As an intention-first brand, composition varies per scent. Some scents can border on offensive depending on the strength, so we ensure that they are blended mindfully and do not encroach other people's boundaries and tolerance. However, we continuously enhance our current scents to make re-spraying less frequent. Consider them to have EDT concentrations if scent strength is a priority in purchasing. Most of our scents are formulated to be skin scents. 

Do you ship internationally?

Thank you for your interest, but we do not ship outside the Philippines. We understand that this would require considerable resources for both the customer and the shop. We would not be responsible for any export-related damage, duties, or documentation in case our products are shipped without our knowledge. 

Disclosures

Product concepts, descriptions, packaging design, illustrations, 2D and 3D animations, and names are all created in-house, human made, and owned by Imperfect Scents. 

Product photos are owned by Imperfect Scents. 

All scents are free from phthalates and parabens, with formulations that conform to IFRA standards. All scents have been our own, complex blends from the start. None have been poured straight from bottles of proprietary blends. 

We do not dupe. If there are similar concepts with existing fragrances, none have been intentionally made as replicates. 

We blend scents to address our current state, to embody intentions from a card pull, to create what we haven't smelled, to manifest the state we want to belong to, or to satisfy the curiosity to create something better.